PART I: Cloze (20 points)
t=#)3C`Q} Directions: Choose the best word(s) for each numbered blank.
,8 seoX^ Production workers must be able to do statistical quality control. Production workers must be
J^cDa|j able to do just-in-time inventories. Managers are increasingly shifting from a "don't think, do what
U$}]zaB you are told" to a "think, I am not going to tell you what to do" style of management.
xC( PH?_ This shift occurs not because today's managers are more ___(1)___ than yesterday's managers,
dmne+ufB but because the evidence is mounting that the second style of management is more ___(2)___ than
= v-D}eJQ= the first style of management. But this means that problems of training and motivating the work
(ydeZx force both become more central and require different models of behavior.
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k~<a To be on top of this situation, tomorrow's managers will have to have strong background in
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'}tT)U organizational psychology, human relations, and labor ___(3)___. The MIT Sloan School of quickly
/VQ<}S[k}- management attempts to ___(4)___ our understanding in these areas through research and then
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